Privacy Policy

 

Papagoya Education Pvt Ltd & House of Play LLP

 

Your privacy is important to us. This Privacy Policy explains how Papagoya Education Pvt Ltd & House of Play LLP (“Papagoya,” “we,” “our,” or “us”) collects, uses, and protects the personal information you share with us when using our website and payment services.

 

 

1. Information We Collect

 

When you use our website or enroll your child, we may collect the following information:

 

• Parent / Guardian Information: Name, contact details (email, phone, address).

• Child Information: Name, age, date of birth, enrollment details.

• Payment Information: Limited payment details necessary for processing transactions (credit/debit card, UPI, net banking). We do not store your full card or bank details; these are processed securely by third-party payment gateways.

• Technical Information: IP address, browser type, device details, and usage logs for website security and improvement.

 

 

2. How We Use Your Information

 

We use the collected information for:

 

• Processing fee payments and issuing receipts.

• Maintaining student and parent records for enrollment and communication.

• Sending updates about school programs, schedules, or policy changes.

• Ensuring website functionality, security, and fraud prevention.

• Complying with applicable legal and regulatory requirements.

 

 

3. Sharing of Information

 

We do not sell or rent your personal information. However, we may share information with:

 

• Payment Gateway Providers: To securely process transactions.

• Service Providers: For IT, communication, or administrative support, bound by confidentiality agreements.

• Legal Authorities: When required by law or to protect our rights, safety, or property.

 

 

4. Data Security

 

• We implement strict technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

• Sensitive payment data is encrypted and handled directly by certified third-party payment processors.

• Only authorized staff members have access to parent and student data.

 

 

5. Data Retention

 

• Personal data will be retained only for as long as necessary to fulfill the purposes stated above or as required by law.

• Upon withdrawal or graduation, certain records may be archived for statutory or audit purposes.

 

 

6. Your Rights

 

As a parent/guardian, you have the right to:

 

• Access and review the information we hold about you or your child.

• Request corrections to inaccurate or outdated information.

• Request deletion of certain information, subject to legal and school policy requirements.

 

Requests can be made via the contact details below.

 

 

7. Cookies & Website Tracking

 

• Our website may use cookies or similar technologies to enhance user experience and track usage patterns.

• You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.

 

 

8. Policy Updates

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately.

 

 

9. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 hello@papagoya.com

House of Play LLP - 10, W Park Rd, Kumara Park West, Seshadripuram, Bengaluru, Karnataka 560001

Papagoya Education Pvt Ltd - No4/8, Saunders Rd, Cleveland Town, Frazer Town, Bengaluru, Karnataka 560005